Froula Alarm FAQ
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Arm / Disarm Burglar Alarm System
The keypad is flashing a zone and/or zone number and says "Alarm".
Can I access my alarm system remotely?
I had an alarm recently, and now I can’t re-arm it.
Keypad Codes, Add / Change / Delete
Add, Change or Delete Keypad Code
False Alarms
What is the false alarm ordinance in my city?
Fire Alarm Questions
Can I cancel the fire department for a false fire alarm?
The smoke detector zones keeps tripping on my alarm. Don't know which one.
I’ve had some construction done, and now my smoke detector keeps tripping.
General Questions
What does "Comm Fail" mean on my keypad screen?
I’m replacing my doors and windows, is there anything I should do in advance?
I’m getting a low battery signal, what should I do?
How often should I test my alarm?
Where and what is my transformer.
Keypad Problems
Why does my keypad display "NO AC"?
Monitoring
Comcast Digital Phone Service and your Alarm
What happens at the monitoring station when my alarm goes off?
Where is your monitoring station?
I got Comcast Digital Phone service. Now my Alarm doesn't work.
What is enhanced call verification?
Can I receive a discount on my insurance policy for a monitored burglar or fire
What happens if my phone line is cut?
Can I cancel the police dispatch on a panic alarm?
What is Scan Alert?
Motion Detectors
Can I use my motion detectors with pets in the house?
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